Lettings & Property Management Services

Over the last 10 years, we have rented out countless properties to a variety of people giving our staff the experience and know-how when it comes to finding the right tenant for your property. At Oyster Properties we believe that getting your rent on time, complying with the latest legislation and having your property taken care of are the three most important factors that landlords should consider:

Make certain your rent is paid on time

Our processes are created to maximise the probability that your rent will be paid on time. We vet all potential applicants using an independent reference company to carry out credit and reference checks.

In addition, we offer our own comprehensive rent protection– a simplified policy with very limited exclusions. For our fully managed service we have set our own management service standards where all rents are always paid to landlords within 2 working days of receipt. If the rent is delayed we will continuously chase the tenant keeping you updated throughout.

Ensuring your property remains complaint with all legislation

There are numerous legislation that covers landlord tenant relationships under the various housing acts. The law puts enormous pressure on landlords to ensure that they remain compliant at all times. At oyster Properties we pride ourselves in helping landlords to meet their obligations. This topic is further covered in detail below under obligations of the landlord under our lettings terms and conditions section.

+ Don't forget to pay your Taxes!

When you start renting out property you must tell HMRC and you may have to pay tax. If you do not inform them, you could be charged a penalty. Take a look at what category you fall in:

A) Running a Property Business

You will have to pay Class 2 National Insurance if your profits are over £5,965 a year and what you do counts as running a business; i.e. if all the following apply:

  • being a landlord is your main job
  • you rent out more than one property
  • you’re buying new properties to rent out

You don’t pay National Insurance if you’re not running a business – even if you do work like arranging repairs, advertising for tenants and arranging tenancy agreements.

B) Renting a property you personally own

You must report any income from property rental on a Self Assessment tax return if it’s:

  • £2,500 to £9,999 after allowable expenses
  • £10,000 or more before allowable expenses

You must contact HMRC if your income from property rental is less than £2,500 a year.

You can declare unpaid tax by telling HMRC about rental income from previous years. If you have to pay a penalty it’ll be lower than if HMRC find out about the income themselves. You’ll be given a disclosure reference number.

Ensure your property is looked after by the tenant

For our managed properties we conduct at least one inspection per property per year. We encourage tenants to report all maintenance issues via our dedicated maintenance portal and ensure there is a transparent and clear line of communication between the tenants and us.

Step-By-Step Process

Free Valuation

Call us on +44 (020) 8951-5558 or +44 (020) 8368-5886 to book your valuation or complete the property valuation request form, for one of our expert letting agents to visit your property and give you a free, no obligation valuation. Our experts are here to be your trusted advisors who will be available to offer you support & honest advice throughout the lettings process. We will also be happy to advice & guide you on housing legislation.

Market Appraisal

On arrival our expert will present you with a market appraisal report detailing important factors that will maximise your rental potential. They will then walk you through the various services we offer and answer any questions you have and take professional photographs of your property. Lastly they will ensure you have their direct contact number & email address.

Instructions

Once we receive you instructions & a signed agency agreement our team takes over seamlessly. We will market your property on our website & social media platforms as well as Rightmove, Zoopla & Primelocation to gain maximum exposure and find you suitable tenants. Remember with Oyster Properties you don’t have to pay anything upfront!

Viewings & Feedback

Our experts will conduct accompanied viewings for all potential tenants and constantly provide you feedback & support to ensure you get the maximum potential rent from your property. Once we find suitable tenants we will communicate their offer to you and upon your approval complete all the background checks.

The Move-In

We will ensure all the paperwork is done properly and arrange a convenient time for the tenant to move in. For our managed properties we will carry out a free detailed inventory report

Property Management

For our fully managed properties our team will work hard to ensure you are fully kept aware of any maintenance issues and communicate with you should the tenant be late on their rent.

Remember our job is to manage & undertake all the stress and hassle that comes with owning a property giving you the chance to kick back and enjoy your returns.

+ Step 1

Free Valuation

Call us on +44 (020) 8951-5558 or +44 (020) 8368-5886 to book your valuation or complete the property valuation request form, for one of our expert letting agents to visit your property and give you a free, no obligation valuation. Our experts are here to be your trusted advisors who will be available to offer you support & honest advice throughout the lettings process. We will also be happy to advice & guide you on housing legislation.

+ Step 2

Market Appraisal

On arrival our expert will present you with a market appraisal report detailing important factors that will maximise your rental potential. They will then walk you through the various services we offer and answer any questions you have and take professional photographs of your property. Lastly they will ensure you have their direct contact number & email address.

+ Step 3

Instructions

Once we receive you instructions & a signed agency agreement our team takes over seamlessly. We will market your property on our website & social media platforms as well as Rightmove, Zoopla & Primelocation to gain maximum exposure and find you suitable tenants. Remember with Oyster Properties you don’t have to pay anything upfront!

+ Step 4

Viewings & Feedback

Our experts will conduct accompanied viewings for all potential tenants and constantly provide you feedback & support to ensure you get the maximum potential rent from your property. Once we find suitable tenants we will communicate their offer to you and upon your approval complete all the background checks.

+ Step 5

The Move-In

We will ensure all the paperwork is done properly and arrange a convenient time for the tenant to move in. For our managed properties we will carry out a free detailed inventory report

+ Step 6

Property Management

For our fully managed properties our team will work hard to ensure you are fully kept aware of any maintenance issues and communicate with you should the tenant be late on their rent.

Remember our job is to manage & undertake all the stress and hassle that comes with owning a property giving you the chance to kick back and enjoy your returns.

Lettings Fees

Oyster Properties offer a choice of services to suit any landlord; whether you’d prefer to just throw us your keys and let us take care of everything or would rather manage your own property, hands on. We know how much it costs to have your property empty, so unlike all our competitors we don’t tie you down for a 12 week period when you choose our Sole Agency services. We believe in transparency with no hidden fees, compare them for yourself!

The fees for all services is increased by 2% + VAT (2.4%) when the property is not on a sole agency basis

Next Step

Select a Date and Time for a free, no obligation written valuation.

Lettings Services

Lettings Only

Lettings & Rent Collection

Lettings & Management

Advising as to the likely rental income.

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Advertising and marketing the property on all major internet Portals (Rightmove, Zoopla & Primelocation) and our website (www.oyster-properties.co.uk) and window displays at the respective branch.

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All our viewings are carried out accompanied by a member of our team.

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  • A minimal holding deposit is held from a promising tenant as a gesture of commitment and serious intent to proceed with the tenancy, whilst all necessary paperwork is obtained to start the credit checks.
  • All prospective tenants are interviewed and vetted and all necessary paperwork is obtained and held on our files.
  • Credit references on all adults to be living in the property are carried out by an Independent Referencing Company that also gives an option of a rent warranty to our Landlords.
  • The vetting takes place as per the Governments Right-To-Rent checks.
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  • Draw up the Tenancy Agreement in accordance with the latest legislation
  • Tenancy contracts are prepared as per the latest regulations and Housing Acts to protect our clients. Any changes required must be requested before tenancy starts.
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  • We collect the rent in cleared funds before the keys to the property are been released. The funds are transferred to the clients account (normally within 5 working days of collection) less any fees and expenses due for the period.
  • Payments will be made by Direct Bank Transfer into our client’s nominated account and a detailed Statement of Account is emailed to you.
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  • Arranging to Protect Deposit in accordance with the latest legislation
  • Full Deposit is collected and protected with a Government Recognised Deposit Protection Scheme and is held until the end of the tenancy.
  • The cost for protecting the deposits is INCLUDED in our fees
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  • Tenants are contacted before the end of the tenancy and a new rent is negotiated. The new rent negotiated depends on a number of underlying factors e.g. current market rent, condition of the property on inspection, number of years the tenant has been in the property, number of maintenance/repair requests made etc.
  • Contracts are created as per regulations, deposit certificates renewed, and contracts sent out for signatures to all parties.
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  • We arrange and organise the Gas Safety, Electrical Safety and Energy Performance certificate before the tenancy starts.
  • There is NO ADDITIONAL FEE for organising the certificates
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  • A rental statement will be sent to you each month by e-mail.
  • Monthly rent is collected and transferred to client’s nominated bank account via Bank Transfer after deductions of Monthly Fees and any Expenses, if incurred.
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Feedback on rents delayed after 3-4 working days of due date.

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We arrange and organise the safety certificates as required to ensure compliance, between tenants and our recommended contractors, charged to the client.

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  • A detailed report with photos of every room, Carbon-Monoxide alarm, smoke alarm and any furniture/ fixtures if provided is taken and documented.
  • Meter readings of Gas/ Water/ Electricity where easily accessible are noted with photographic evidence.
  • Copies of keys supplied to tenants and photographic evidence is held on file.
  • This report is emailed to the tenant and given 7 working days to report any other issues not picked up in the check-in report.
  • A copy once finalised is emailed to the client for further action if necessary.
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Fire & CO alarms are installed at the start of the tenancy or when Management of property is taken on. These are documented as per regulations and supply plus installation charge is deducted from the clients account.

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Council Tax, Water, Gas & Electricity changes are advised to the respective Utility Boards using the meter readings taken during check in where applicable. On check out the same is done.

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  • All maintenance problems are reported to us via a multi-lingual, online repair reporting system called ‘Maintenance made Transparent’ (oystermaintenance.co.uk). It protects us and our clients stay protected in case of deposit or section 21 disputes.
  • The photo upload option with clear written record of issues helps us to effectively manage repairs quickly and efficiently.
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One annual inspection during the tenancy is carried out. It is not an intention to check every item of the inventory at this stage. The inspection is concerned with verifying the good order of the tenancy i.e. general condition of the property.

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  • Detailed check out inventory is conducted side by side in comparison with the check-in report.
  • All deposit dispute issues dealt with fully documented photo evidence, invoices, quotes etc. notarised by our recommended solicitors (charges for Notarisation may apply).
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Maintenance made Transparent

Find out more about our transparent 24/7 Online Repair Reporting System, accessible on any device.

Lettings Terms & Conditions

Did we mention we have no hidden clauses or surprises? Take a look by clicking the button below.

Guides, Certificates & Memberships

Take a look at some of our most resourceful guides for landlords along with our certified accreditation’s.

What they say about us!