The Tools Behind the Service

Street.co.uk is the property CRM built for independent agents who want to compete with nationals on capability without the overhead. Every instruction, valuation, viewing, offer and completion is managed in one place — no spreadsheets, no duplicate data entry, no information falling through the cracks.

For landlords and vendors, this means real-time updates and a clear audit trail from day one. For our team, it means more time on the phone and less on administration. Street replaces the fragmented toolset that held back previous generations of independent agents.

Fixflo is a dedicated maintenance reporting platform used across our full managed portfolio. Tenants log repair issues directly through the portal — with photos, descriptions and urgency flags — without needing to call or email. Contractors receive jobs immediately, with full context, and landlords see every update in real time.

The result is faster repairs, a complete audit trail for every property, and a clear record of landlord approvals. For landlords concerned about compliance, Fixflo is the difference between "I think it was dealt with" and documented evidence that it was.

Goodlord handles the full referencing and tenancy progression process — affordability checks, right-to-rent verification, credit history, employment confirmation and guarantor assessments where required. The entire process runs digitally: tenants complete referencing on their phone, landlords see results as they come in.

Tenancy agreements are generated automatically from reference-approved data and signed electronically the same day. This removes the delays and errors that come with manual paperwork and gives landlords a clear, standardised record from the outset of every tenancy.

myDeposits is a government-authorised tenancy deposit protection scheme. Every deposit we hold on behalf of a landlord is registered with myDeposits within 30 days of the tenancy start date — as required by law. Tenants receive a deposit certificate and can access their funds at end of tenancy through a straightforward digital claims process.

Using a government-backed scheme means landlords are protected from the penalties that come with non-compliance, and tenants have statutory access to an independent adjudicator if there is ever a dispute at check-out.

Giraffe 360 produces immersive 360° virtual tours and accurate floor plans for every property we bring to market. Buyers and tenants can walk through a property before booking a viewing, which means the viewings that do happen are higher-quality and more likely to convert.

Every tour is published directly to Rightmove, Zoopla and the other major portals alongside the listing. Floor plans are drawn to scale from the Giraffe 360 scan — not estimated — giving buyers and tenants the accurate dimensions they need to plan a move.

Oyster PLUS™ is our in-house rent protection and recovery service — not an insurance product, and not a bolt-on from a third-party provider. When a tenant falls into arrears, Oyster PLUS™ covers the shortfall and manages the recovery process directly, without the landlord having to make a claim, wait for an insurer, or engage a solicitor.

Because we built it ourselves, we can move faster and with more transparency than any off-the-shelf scheme. Landlords enrolled in Oyster PLUS™ have never missed a rent payment due to arrears. The service is available to landlords on our Rent Collection and Fully Managed tenancies.

Learn more about Oyster PLUS™

HelpMeFix is an AI-powered repair diagnostics platform that triages maintenance issues before a contractor is booked. When a tenant reports a problem, HelpMeFix analyses the issue — often identifying the cause and providing step-by-step guidance that resolves it without a callout. When a contractor is needed, they arrive with a full diagnostic report, reducing wasted visits and repeat call-outs.

For landlords, this means lower maintenance costs and faster resolution times. For tenants, it means problems are addressed immediately rather than sitting in a queue waiting for a call-back.

Homelet provides comprehensive tenant referencing and insurance products used across our managed portfolio. Referencing through Homelet covers income verification, credit history, previous landlord references, and right-to-rent checks — giving landlords a clear, documented picture of each applicant before a tenancy is agreed.

Homelet's referencing process is fully compliant with the Renters' Rights Act requirements around fair and consistent applicant assessment, ensuring every tenancy starts on a solid, documented foundation.

Inventory Hive powers our check-in, check-out, and interim inspection reports — producing fully photographic, timestamped records at every stage of a tenancy. Every room, every fixture, every condition note is captured and stored in a format that holds up if a deposit dispute reaches adjudication.

360° check-in reports give tenants a complete visual record of the property at the start of their tenancy, reducing disputes at checkout. For landlords, it means every managed property has a documented audit trail from day one to handback.