Terms of Use

Last updated: July 2026

These Terms of Use govern your use of the Oyster Properties website. Oyster Properties is a trading name of Rafiki Ltd (company number 03744449), registered in England and Wales, with its registered office at 845 Honeypot Lane, Stanmore, Greater London, HA7 1AR.

By using this website, you agree to these Terms of Use. If you do not agree, please do not use the website. These terms should be read alongside our Privacy Policy and Cookie Policy.

1. Use of the website

This website is provided for your general information and use. You may view, print, and download content for your own personal, non-commercial use. You may not reproduce, transmit, store, or otherwise exploit any part of the website for commercial purposes without our prior written consent.

You agree not to use the website in any way that is unlawful, that could damage or impair the website, or that could interfere with any other person's use of it.

2. Accuracy of information

We take reasonable care to ensure the information on this website is accurate and up to date. However, we do not guarantee its accuracy or completeness, and we may change the information (including these terms) at any time without notice.

Property particulars, descriptions, measurements, and images are provided for general guidance only. They do not form part of any offer or contract, and should not be relied upon as statements of fact. Prospective buyers and tenants must satisfy themselves, by inspection or otherwise, as to the accuracy of any information before entering into any agreement. Any computer-generated images, plans, or virtual tours are indicative only.

3. No financial, legal, or professional advice

Nothing on this website constitutes financial, legal, tax, or other professional advice. Any calculators or tools provided (such as stamp duty, mortgage, rental yield, or affordability calculators) produce estimates for general guidance only and should not be relied upon for any decision. You should obtain independent professional advice before acting.

4. Intellectual property

The copyright and all other intellectual property rights in this website, including its design, layout, text, graphics, photographs, and code, belong to or are licensed to Oyster Properties. Trademarks displayed on the website that are not our property are acknowledged as belonging to their respective owners. Unauthorised use of the website's content may give rise to a claim for damages.

5. Links to other websites

This website may contain links to third-party websites for your convenience. We do not endorse and are not responsible for the content, accuracy, or privacy practices of those websites. You access them at your own risk.

6. Limitation of liability

To the fullest extent permitted by law, we exclude all warranties and representations relating to this website and its content, and we will not be liable for any loss or damage arising from your use of, or inability to use, the website, or from reliance on its content.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law. These terms do not affect your statutory rights as a consumer.

7. Availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted access. We may suspend, withdraw, or restrict all or part of the website at any time. We will not be liable for any failure or delay caused by events beyond our reasonable control.

8. Governing law

These Terms of Use, and any dispute arising from your use of this website, are governed by the laws of England and Wales, and are subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

For any questions about these Terms of Use, please contact us at [email protected] or by post at Oyster Properties, 845 Honeypot Lane, Stanmore, Greater London, HA7 1AR.